Common queries answered
Frequently asked Questions
Orders from our store typically ship within 5 to 8 business days. For domestic orders, transit will take an addition 1-2 weeks. For international orders, transit will take an additional 1 to 3 weeks depends on your location.
Our sizes are true to US sizes. And size charts are described in product description on each product page.
We’re sorry to hear that you’re unable to place an order. Please contact Customer Service and we will work on resolving the issue as quickly as possible.
After receiving your order, we will process it and send you an email confirmation as soon as possible. This email will include your tracking number and a link to track your shipment in real time.
Still need help?
Get in touch with us
Email
support@optimize.com
Address
4285 Shinn Avenue, Pittsburgh, Pennsylvania, 15120, United States
Phone
724-582-7967